Shipping policy

At Crib Wear Urban Apparel, we are committed to processing and shipping your order as efficiently as possible. Please review the information below regarding order processing, shipping, tracking, and delivery.

PROCESSING TIME:

  • Once your order is received, please allow 24–48 business hours for processing. Processing times exclude Saturdays, Sundays, and national holidays.

  • Please note that processing time is separate from shipping and delivery time.

  • Orders placed after 2:00 PM EST on Fridays, or during weekends and holidays, will begin processing on the next business day (typically Monday, excluding holidays).

SHIPPING CARRIER & SERVICES:

  • Crib Wear Urban Apparel currently ships exclusively through USPS Ground Services to provide reliable and cost-effective delivery.

  • Available shipping options and applicable shipping charges will be displayed during the checkout process.

  • Shipping options and estimated delivery times may vary depending on the destination and availability.

ORDER TRACKING INFORMATION:

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

  • Your tracking number can be used to monitor the status and progress of your shipment through USPS.

  • Estimated delivery is generally 3–7 business days after your order has been processed and shipped. Delivery times may vary based on the destination, USPS operations, weather, holidays, or other circumstances beyond our control.

  • Shipments to remote or rural areas may require additional delivery time.

SHIPPING RATES:

  • Shipping charges are calculated based on factors including the weight and dimensions of your order and the shipping destination.

  • Any applicable shipping charges will be displayed during checkout before your order is completed.

  • Free shipping promotions may be offered from time to time. Please refer to our website for current promotions, eligibility requirements, and applicable terms.

DELIVERY ISSUES:

  • If your package is delayed, missing, or experiencing a delivery issue, please first contact USPS directly using the tracking information provided with your order.

  • If USPS tracking indicates that your package has been delivered but you have not received it, you must contact USPS and/or file a claim with the shipping carrier for further investigation.

  • Crib Wear Urban Apparel is not responsible for packages after they have been confirmed as delivered by the shipping carrier.

  • If you are unable to resolve the matter directly with USPS, you may contact our Customer Support Team at support@cribwearurbanapparel.com for further assistance.

  • Following further review, Crib Wear Urban Apparel may, at its discretion, issue store credit for the value of the package in question if a claim is unsuccessful. Store credit is not guaranteed and will be evaluated on a case-by-case basis.

UNDELIVERABLE or RETURNED PACKAGES:

  • Customers are responsible for providing a complete and accurate shipping address at the time of checkout.

  • Please carefully review all shipping information before submitting your order.

  • Crib Wear Urban Apparel cannot be held responsible for packages returned, lost, stolen, misplaced, or incorrectly delivered due to an incorrect or incomplete shipping address provided by the customer.

  • Once an order has been submitted, we are unable to make changes to the shipping or product information if the information was entered incorrectly at the time of purchase.

  • If a package is returned to us due to an incorrect or undeliverable address, additional shipping charges may apply to have the order reshipped.

  • Customers are responsible for any applicable reshipping fees associated with returned or undeliverable packages.

INTERNATIONAL SHIPPING:

At this time, Crib Wear Urban Apparel ships within the United States only.

We appreciate your interest in Crib Wear Urban Apparel and look forward to expanding our shipping options in the future. Please stay tuned for updates regarding international shipping availability.

CUSTOMER SUPPORT:

If you have any questions or concerns regarding your order, shipping, or delivery, please contact our Customer Support Team:

Email: support@cribwearurbanapparel.com

We appreciate your business and thank you for choosing Crib Wear Urban Apparel.