At Crib Wear Urban Apparel, we are committed to providing high-quality streetwear and an exceptional shopping experience. Because we take pride in the quality and condition of every order, we have established the following Return & Exchange Policy to clearly outline our purchasing, shipping, return, and exchange guidelines.
Please review the policy carefully before completing your purchase.
PURCHASING:
Items placed in your shopping cart are not guaranteed to remain available until your order has been successfully submitted and payment has been completed.
- Order Processing & Shipping Options-
During checkout, you will be provided with the available shipping methods and applicable shipping costs for your order.
SHIPPING:
Once your order has been received, please allow 24–48 business hours for processing, excluding Saturdays, Sundays, and national holidays.
Please note that order processing time is separate from shipping and transit time.
Orders placed after 2:00 PM on Fridays, or during weekends and national holidays, will begin processing on the next available business day.
- Order Tracking Information-
Once your order has been processed and shipped, tracking information will be sent to the email address provided at checkout.
Delivery typically takes approximately 3–7 business days, depending on the carrier, destination, and other circumstances that may affect transit times.
RETURNS & EXCHANGES:
ALL SALES ARE FINAL
All purchases made through Crib Wear Urban Apparel are FINAL SALE.
We do not offer refunds, returns, or exchanges for:
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Regular-priced purchases
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Sale items
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Sitewide promotional items
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Items purchased using promotional or discount codes
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Limited-edition releases
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Gift cards
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Deeply discounted merchandise
Please carefully review your order, item selection, size, and shipping information before completing your purchase.
While we are unable to accept standard returns or exchanges, Crib Wear Urban Apparel will make every effort to correct an error that occurred on our behalf, including an incorrect or defective item, subject to the guidelines outlined below.
We appreciate your understanding and continued support of our Final Sale Policy.
SPECIAL RETURNS & EXCHANGES:
Special returns or exchanges may only be considered in situations involving an incorrect, defective, or damaged item received due to an error on the part of Crib Wear Urban Apparel.
Eligibility Requirements
To be eligible for consideration, merchandise must:
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Be unworn and unwashed.
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Be in its original condition.
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Have all original tags, packaging, and applicable accessories intact.
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Show no signs of wear, stains, washing, alteration, or damage caused after delivery.
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Be accompanied by a receipt or other valid proof of purchase.
We may request clear photographs of the item, packaging, shipping label, or alleged defect to assist with our review and determine eligibility.
Inspect Your Order Upon Delivery
Please carefully inspect your order immediately upon receipt.
If you believe you received an incorrect, defective, or damaged item, please contact us immediately upon receiving your order at:
support@cribwearurbanapparel.com
Please do not return merchandise without first contacting our Customer Support Team and receiving instructions.
DEFECTIVE OR INCORRECT ITEMS:
In the rare event that you receive an incorrect or defective item due to an error on our behalf, we sincerely apologize for the inconvenience and will work to resolve the issue as quickly as possible.
Once your claim has been reviewed and approved, Crib Wear Urban Apparel may provide:
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A prepaid return shipping label, when applicable; and
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Instructions for returning the approved merchandise.
Depending on availability and the circumstances of the issue, you may be eligible to choose between Store Credit or an Exchange.
Exchange Price Differences
Lower-Priced Replacement Item:
If the replacement item is lower in value than the original item, the difference will be issued as Store Credit.
Higher-Priced Replacement Item:
If the replacement item is higher in value than the original item, you will be responsible for paying the difference in price before the replacement order is processed.
SPECIAL RETURN & EXCHANGE OPTIONS:
Store Credit-
Approved Store Credit is valid for 30 days from the date it is issued.
After 30 days, unused Store Credit will automatically expire and cannot be renewed, extended, or reissued.
Store Credit may be applied toward eligible purchases made through the Crib Wear Urban Apparel website during the valid period.
Exchange-
Approved merchandise may be exchanged for another available item of your choice, subject to inventory availability.
Any applicable price difference will be handled according to the guidelines outlined above.
RETURN & EXCHANGE INSPECTION:
Once an approved return or exchange has been received, Crib Wear Urban Apparel will inspect the merchandise to determine whether it meets the requirements of this policy.
You will receive an email notification regarding the approval or rejection of your requested return or exchange following the inspection.
Crib Wear Urban Apparel reserves the right to deny a return or exchange if the merchandise has been worn, washed, altered, stained, damaged, or otherwise returned in a condition that prevents it from being resold.
FRAUD PREVENTION POLICY:
Order Cancellation-
Crib Wear Urban Apparel reserves the right to cancel or decline an order that is flagged by our payment processing or security systems as potentially fraudulent or suspicious.
Order Verification-
If you believe your order was mistakenly flagged, please contact Customer Support. We may request additional information necessary to verify the order and assist in resolving the issue.
POLICY UPDATES:
Crib Wear Urban Apparel reserves the right to modify, update, or revise this Return & Exchange Policy at any time.
Any changes will be reflected on this page. Customers are encouraged to review this policy periodically for the most current information.
Crib Wear Urban Apparel also reserves the right to refuse any return or exchange request that does not meet the requirements outlined in this policy.
CUSTOMER SUPPORT:
If you have questions or concerns regarding your order or this Return & Exchange Policy, please contact our Customer Support Team at:
support@cribwearurbanapparel.com
We recommend including your order number and a brief description of your inquiry so that we can assist you as efficiently as possible.
Thank you for choosing Crib Wear Urban Apparel. We truly appreciate your business, support, and trust in our brand.
We are committed to providing you with quality streetwear, dependable service, and an exceptional customer experience.
Thank you for shopping with Crib Wear Urban Apparel.
